Refund Policy

Effective Date: 02/05/2026

customer satisfaction is important to us. Please review our refund policy before making a purchase.

Returns

We accept returns of eligible products within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original packaging.

• The item must be returned in the same condition in which it was received.

• Proof of purchase is required.

Products returned without prior authorization may be refused.

Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards

• Promotional or clearance items marked as final sale

• Products that have been opened, used, damaged by the customer, or are otherwise not in resalable condition, unless required by law

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact our customer support team within 7 days of delivery. Include your order number and clear photos of the issue so we can evaluate your claim and provide an appropriate resolution.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, refunds will be issued to your original payment method. Please allow 5–10 business days after approval for your financial institution to process the refund.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

Order Cancellations

Orders are processed quickly. Once an order has been submitted, we cannot guarantee that it can be canceled or modified. If your order has already been processed or shipped, it must follow the standard return process outlined above.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team using the contact information provided on our website.

By placing an order, you acknowledge that you have read and agree to this Refund Policy.